Changes the healthcare industry is undergoing
An industry shift towards quality, integrated care solutions that improve communication and collaboration
A rapidly growing customer preference for personalised care within their own homes and communities
Outdated and legacy technology and manual processes are starting to have a significant impact on profit
Riyo is the technology healthcare providers are using to…
Reduce the manual administration workload.
Handle healthcare bookings and allocations more efficiently.
Deliver crucial information to customers – quickly and easily.
Give real-time visibility of all services.
Make bookings faster and easier for customers, from website or social media sites.
Take advantage of additional booking opportunities.
Efficiently manage billing – from wherever you need to.
Maximise billing opportunities
Make the billing process mobile and seamless. Your workforce doesn’t need to rely on paper-based records and manual billing processes when out at patient locations. Maximise billing opportunities with the Riyo mobile application.
Reduce the admin burden
Start leveraging technology to handle bookings and allocations more efficiently. Give patients the information they need instantly and minimise the workload for reception and admin staff.
Meet industry demand
The customer demand for mobile vaccine and in-home medical and healthcare services continues to grow. No matter what type of consultation your clients need, Riyo delivers real-time visibility and makes services easier to manage.
The right caregiver for the right patient
Work smarter with automatic allocation of resources based on pre-defined criteria. The Riyo logic engine helps find the right caregiver for your customer’s specific needs and preferences.
Support your NDIS requirements
Easily record and track the support needs of customers. Capture ongoing progress and assessments with photos and video content – all within the one mobile platform.
What makes Riyo stand out?
- Gain quality-control of services and enhanced value to healthcare providers and their customers
- Keep all data secure in the Riyo web-based application which uses 256-bit encryption and role-level access
- Deliver a seamless user experience for all parties – from the healthcare scheduler to the caregiver and customer
- Intelligent automation reduces the administrative burden and eliminates costly mistakes
- Reduce the manual admin work, save significant time, and maximise billing opportunities
“The COVID-19 business environment is changing the way in which we work and deliver services we will continue post-coronavirus. Companies that don’t put customers and healthcare workers at the forefront of what they do may struggle to remain relevant.”
– Rod Wyber
Founder of A1 Nursing Services
Read more on the A1 win announcement.
Reduce costs, deliver an improved customer experience, and work smarter – with Riyo
How Riyo helps save time and reduce costs:
- Delivers a seamless, mobile billing process to maximise billing opportunities
- Efficient reallocation of caregivers based on cost-effective resourcing rules and route optimisation
- Manages the use, record and payment for carers, incorporating employment rules and award interpretations
- Maximises the number jobs being delivered
- All service details writing back directly to billing and customer records for automated processing
How Riyo improves the customer experience:
- Scheduling the right resource based on location, skills, availability and client preference
- Generating visits/services based on client’s preference and needs, creating a client-centric approach
- The ability to record client confirmation and client evaluation data
- Real-time updates of booking and job progress
- Ease of providing service feedback via an intuitive interface
How Riyo helps you work smarter:
- Provides caregivers with a clear view of jobs, waiting to accept, progress and complete them on a mobile device
- Geographic mapping with live view and directions to client addresses
- Record task completions, enter case notes and upload pictures directly into the system
- A healthcare scheduler that easily handles changes from caregiver or client absences
- Supports the provision of services for HCP(1) and CHSP(2) packages